Our Story: A Legacy of Expertise and Care
Every great business starts with a belief, and ours is simple: every garment and window treatment deserves expert care, and every customer deserves complete trust. What began as a commitment to quality has grown into a multi-specialty operation dedicated to the fine details of fabric and home care.
Today, we are proud to be a trusted name for households and businesses, blending old-world dedication with modern, eco-friendly technology. Our values remain unchanged: every piece we handle reflects the hands-on pride and specialized knowledge that built our reputation from the ground up.
What Sets Us Apart
While our journey at Jan’s Cleaners began with a simple commitment to quality, it’s our evolution that defines us today. We’ve built our reputation on a foundation of innovation and service, focused on three core pillars that make the Jan’s experience truly unique:
Advanced Knowledge and Technology of Processing any and all Textiles with Environmentally Friendly Practices
Complimentary Pick-Up & Delivery and 24-Hour Self-Serve Locations
Customized New Window coverings and cleaning household textiles
Our Core Values
Every garment and window treatment tells a story, and at Jan’s Cleaners, we believe those stories deserve to be preserved. What started as a simple commitment to quality has evolved into a multi-specialty operation focused on the fine details of fabric and home care. Today, we blend old-world dedication with modern, eco-friendly technology to serve as a trusted partner for both households and businesses. Our reputation is built from the ground up on specialized knowledge and the hands-on pride we take in every piece we handle.
Reliable
- On time (15 minutes early) with a smile on your face
- Stable
- Consistent
- Lead By Example
Team Oriented
- Help others with their tasks when your tasks are done
- Everyone leaves together (no one left behind)
- Do what you say and say what you do
- Get along with everyone
Self Starter
- Organized and can prioritize what needs to be done
- Stay busy and on task with little direction
- Recognize issues and work to solve or bring to the
- attention of their team leader
Honest
- Own your mistakes
- Do the right thing (no cheating, lying, or stealing time, money, or product)
- Do what is in the best interest of the business
Pays Attention to Detail
- Finish what you start
- Continual customer & price list database management
- Eye for detail when detailing (repairs, defective items, stains, and items in pocket)
- Accuracy in inspection of clothes and ensure every item ends up in the right place and accounted for
Puts Customers First
- Answer the phone professionally and if you don’t have the answer, seek it out for the customer and follow up
- Greet the customer upon the entry (learn names and get the pick up items ready when you see them)
- Work to get a quick resolution with the customer’s best interest in mind when it comes to customer complaints
- Communicate with customers in their preferred mode of contact
The Heart Behind the Name: Our Leadership Team
We believe real quality comes from people who are masters of their craft. Our leadership team holds some of the highest certifications in the industry, ensuring your items are in the most capable hands in the region.
Jan Barlow
Owner
Certified Garment & Fabricare Specialist Jan’s extensive list of credentials is a testament to her dedication to the industry. As a Certified Garment Care Professional and Certified Environmental Dry Cleaner, she ensures that every process meets the highest standards of safety and excellence. Her expertise extends beyond the rack as a Hunter Douglas Certified Consultant and a proud Certified Women Business Owner.
Nick Nelson
Custom Window Treatment Expert
Specializing in Drapery, Blinds, Shades, and Shutters Nick brings a technical eye to the home, handling sales, installation, repair, and cleaning. With certifications including Hunter Douglas Drapery Pro and On-Site Fabricare Specialist, Nick ensures your home’s window treatments look stunning and function perfectly.
Miranda Hildebrant
Culture Operations Manager
Miranda oversees the heart of our operations, specializing in the delicate art of Bridal, Couture, and Vintage Apparel Cleaning and Restoration.
Ashley Persails
Production Manager
With DLI Certification and specialized training in Couture and Vintage Restoration, Ashley ensures that every item moving through our facility is treated with meticulous care.
Our Mission
Our mission is to preserve the life, beauty, and integrity of every item we touch—from the clothes you wear to the windows you look through. We believe quality care should go hand in hand with environmental responsibility. This is why we utilize Certified Wet Cleaning and eco-friendly methods that are gentle on your fabrics and kind to the planet.
We aim to make premium fabric care accessible and reliable. Whether it’s a family heirloom wedding dress or custom Hunter Douglas shades, our goal is to help you live beautifully with service that is transparent and expert-led.
Meet the Rest of the Team
Our Route Drivers
The friendly faces at your front door. Our drivers are the bridge between our facility and your home, ensuring your items arrive safely and on time.
- Vicky H
- Laura D.
Our Front Counter Team
The experts who greet you every day with a smile and the knowledge to answer any fabric care question.
Frankenmuth Locations:
- Rita S.
- Theresa L.
Clio Locations:
- Stephanie O
- April P.
The Difference: Why Choose Us?
Redefining Clean, the Expert Way We don’t aim to be the biggest; we aim to be the most trusted. Our difference comes from the specialized certifications and the details others might overlook.
Unmatched Specialty Cleaning
From bridal couture to Hunter Douglas blinds, we have the certifications to handle what other cleaners won’t.
On-Site Fabricare
We don’t just clean clothes; we provide specialized on-site cleaning for home fabrics and window treatments.
Eco-Friendly Leadership
As Certified Environmental Dry Cleaners, we use sustainable processes that protect your home and our community.
Locally Owned & Certified
We are a woman-owned business deeply rooted in our local community.
Our Promise of Excellence
We promise the same level of care and attention to detail every time you visit. From your first interaction to the moment you see your freshly restored garments or window treatments, we uphold the highest standards of honesty and professionalism. Your trust means everything to us.
Certifications & Awards
FREE PICK‑UP & DELIVERY
Your time is extremely valuable. We understand that dropping off and picking up your dry cleaning is about the last thing you want to worry about. Let us handle it for you with our FREE Pick-Up and Delivery service to and from your home or office! Get your dry cleaning taken care of without the hassle!