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Knit Care Tips
1. Do not hang your garments on wire hangers.
A padded or shaped hanger is best. Make
sure shoulder pads are
properly placed on hangers when storing
garments in your closet. Button and zipper
jackets and dresses to
maintain their shape.
2. Hang flat front pants and skirts "opened."
Pleated pants should be hung "pleat-to-pleat"
or "sideways." Always hang pants
and skirts taut on the hangers to avoid
sagging at the waistband.
3. Do not store your knits in dry cleaners'
plastic bags, vinyl zipper bags or plastic
storage containers. The garments need to
"breathe." Severe yellowing can
be caused by storing garments in plastic.
4. Dry cleaning your garments once or twice
each season is recommended, depending on
wear.
5. Avoid applying perfume after dressing.
The chemicals found in fragrances may penetrate
the yarn and have adverse effects on sensitive
colors. Also, fragrances can attract moths,
which tend to invade closets in the springtime.
6. Avoid extended exposure to bright or
fluorescent lighting in your closet.
7. If a spill occurs, blot with a white
cloth to absorb excess moisture and take
the garments to a dry cleaner as soon as
possible. Make sure to point the stain out
to your dry cleaner.
Travel Tips
1. When packing for travel, fold your garments
in half (in thirds for long gowns) and place
tissue paper (1-2 sheets) at the folds to
prevent creasing.
2. Your suitcase should be full and tightly
packed. Tight packing will lessen the chance
of shifting and movement in transit that
can cause creases and wrinkles in your garments.
3. Upon arrival at your destination, unpack
and hang your garments. Any wrinkles or
creases should straighten out in a short
period of time. Should stubborn creases
persist, we suggest the following:
a. Dampen a light or neutral colored silk
or linen handkerchief. Place on the creased
or wrinkled area and apply heat from an
in-room iron or blow dryer.
b. Expose garments to steam from a hot shower.
Repairs & Alterations
1. Do not attempt to shorten a sleeve or
hem by cutting the knit.
2. Moth holes can be repaired on most garments.
There is a fee for reweaving each hole and
the garment must be dry cleaned prior to
repair. St. John Alterations will repair
any additional moth holes they locate. Excessive
moth holes on a garment may not always be
repairable. St. John Alterations will advise
if this is the case.
3. Waistband elastic may not last as long
as the garment. Elastic can be replaced
upon request for a fee. An unraveling waistband
can also be repaired. The charge is based
on how much reweaving is required. To lessen
stress on the waistband and elastic, make
sure your garment fits properly. The waistband
should slide easily over the hips and be
comfortable during wear.
4. Garments in need of alterations, repair
or replacement items should be taken/mailed
to the store where purchased.
5. St. John offers alterations on all of
their garments. Alteration fees are based
on the extent that alterations are needed.
St. John Alterations offers complimentary
blocking and alterations for hems and sleeves
on selected regular priced garments at the
point of sale.
6. Repairs and alterations on garments purchased
on sale will be charged accordingly.
7. Because St. John manufactures its own
hardware in company owned facilities, we
can replace or repair buttons and zipper
pulls. Knit and leather belts are not always
available for replacement.
Dry Cleaning Tips
1. Buttons and ornate zipper pulls should
be covered in foil before dry cleaning.
Removing buttons is not necessary.
2. Inside waistband slits should be kept
open to allow for easy adjustment, alteration
or replacement.
3. Have your dry cleaner measure, note and
keep on file the hem and sleeve lengths,
as well as the inseams on your garments
to ensure they are able to block accordingly
after dry cleaning.
4. The care labels on most St. John pieces
indicate professional dry cleaning for best
results.
5. Garments with light colors should be
cleaned alone in clean solution. If cleaned
with darks, dyes from other garments could
transfer onto the knit.
6. The application of paillettes and crystals
on St. John Evening garments is a heat-activated
process. Experienced dry cleaners should
easily be able to safely clean and process
the garments.
7. Graying of whites
and light shades may be caused by dirty
cleaning solvent. Residue can build in the
cleaning drum and transfer to the knit.
Ask your dry cleaner to do your whites with
the day's first load to ensure your garments
are done in clean solution.
8. It is recommended that whites and light
pastel shades be dry cleaned as an entire
outfit. This will ensure that their coloring
remains consistent.
We can recommend going to
one of two websites, although we are not
affiliated with any dry cleaner so we can
not guarantee any services performed by
them.
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